1.Remote network management

CNSC provides multi-manufacture and multi-technique centralized network monitoring management and report service including 7x24hrs real time monitoring of users' network connection and network performance, one-stop fault management and 7x24hrs technical support, winning for you the strategic initiative in your business.

2.Security management

Users can utilize CNSC advanced network management platform software, secure operation procedure and strategy, professional security management team to guarantee all-day security of the network.

3. Internet service management

The service is mainly oriented to the management of Http service of users' Internet.

4.VoIP management

For VoIP application, CNSC has made special efforts to realize the connection and management between various equipments, database, router, exchanger of LAN and Cisco Call Manager and other applications.

5.Server management

CNSC, by constantly monitoring the server status of users, makes real-time control of operating system, application system and database to significantly improve the stability of users' key business operation and guarantee the 7x24hrs normal running of important systems as well as the effective utilization of resources.

6.Outsourcing and custody service

The purpose of CNSC outsourcing service is to cut users' cost budget and to provide users with network management service by flexible means with agreed SLAs, thus to help you achieve your business requirements and expectations.

CNSC provides multi-manufacture and multi-technique centralized network monitoring management and report service including 7x24hrs real time monitoring of users' network connection and network performance, one-stop fault management and 7x24hrs technical support, winning for you the strategic initiative in your business.

Network monitoring (including line and node connection monitoring and fault reporting)

CNSC offers users whole network monitoring by accessing to users' network in a proper way (dedicated line, VPN and Internet etc.). The network monitoring service, by constant monitoring of network nodes, realizes the active monitoring of the connection of users' network line and node and alarms/events reporting; meanwhile, we classify all alarms or faults of users' network into different levels according to the severity. For highly severe events, we will report to the users promptly (<15 minutes) by call or email; for super severe events, we will promptly report to the users and then deliver the events to the professional team for solutions. All details will be recorded for safekeeping.

Fault management (including network monitoring and one-stop fault management)

On finding any fault with the network monitoring platform or receiving fault report from users, CNSC will start promptly the fault management service. The service adopts CNSC treatment procedure to isolate, trail, analyze and remove network fault. Our fault management service is capable of supporting multi-manufacturer equipment and technology, so it can provide the best solutions for different kinds of business application. In details, we provide SLA network fault management service and professional network optimization suggestions.Besides conducting whole network monitoring by accessing to users' network, CNSC also uses modem with external dial as supporting tool for fault diagnosis of each node, that is, equip every node router of the users with a modem, which, in case the fault occurrence makes fault diagnosis through dedicated line impossible, enables the network administrator to be connected to the remote router equipment by dialing, to check the equipment to see whether there is any hardware problem etc. CNSC provides 7x24hrs one-stop management of WAN line and node. With the contact information of network line operators and network equipment suppliers (maintenance suppliers) offered by the users, CNSC is capable of integrating various basic resources of users' wide area network and providing users with one-stop fault management. Meanwhile, CNSC will actively trail and coordinate the fault removal and report to the users by phone or email the latest progress of the treatment till the fault is thoroughly removed.

Performance management

With CNSC performance management service, it is possible to monitor users' wide area line and node equipment performance, to optimize multi-manufacturer end-to-end network and to maximize the network performance of the users. The professional technical team of CNSC, with many years experience in projects and network management, is fully competent for properly assessing, continuously analyzing and optimizing your network performance with necessary tools and professional technique(including Cisco IPsla，Netflow，Packeteer and other software or hardware technology.

The performance management of users' WAN includes the utilization ratio of monitoring equipment, like the utilization ratio of CPU and Memory. The line performance management is, first of all, the review of whole network configuration and establishment of a performance benchmarking status including line flux, packet loss and error statistics etc. and conduct valve value setup and management of performance parameters and make according management and treatment as well as regular report about improvement and optimization suggestions. The typical cases are the packet loss ratio, line delay and response time of typical application and so on.

CNSC, improving the network performance by performance test and analysis and optimizing users' network by closely concerning with users' real-time experience of network quality, has created its unique style of network management. With our characteristic network performance management service, you can not only know whether your network is working normally but also can get a timely experience of your network as end users, thus to improve the experience of end users and optimize your network investment.

CNSC network performance report successfully gives users the initiative in their choice of the quality and availability of basic network facility and network capacity guarantee. The performance report includes tendency and performance analysis and optimization suggestions etc.